Managed Services

 

The reality of business today is that we are heavily reliant on technology. Be it for communicating, performing work or simply for record keeping; technology underpins almost every aspect of business.

 

In a bizarre contradiction though, the systems that support virtually everything we do receive almost no attention in return. Until, that is, the point when things no longer work. Then technology gets almost all of our attention and often times a large amount of money as well. Breaking this cycle is where Managed Services with Real Tech Solutions comes in to play.

 

By letting us focus on what we are good at, you’re able to focus on what you are good at, secure in the knowledge that your tech issues are taken care of with some pretty obvious benefits including: a single point of contact for all IT needs, on-site and remote tech support, proactive maintenance of computer and tech systems minimizing costs and system downtime, and increased reliability of systems. Not to mention there are no contracts to sign or penalties if you decide to discontinue service. 

 

Included in Managed Services:

 

On-Site and Remote Technical Support

Software Upgrades & Patches

Security & Virus Monitoring

Management of Servers

User Account Maintenance

Data Backups

Physical Cleaning of Equipment

Monthly reports detailing:

Maintenance Performed

Problems Resolved

Overall Status of IT Systems